Cancellations

You can cancel this order within five days after we have received your order. If the merchandise has already shipped, please refuse the shipment when it arrives. A refund will occur within 24 hours of cancellation of the order if it has not shipped or 24 hours after the merchandise has been returned.

Returns

Returns will be accepted and credited to the credit card used for the original purchase provided items are in new and unworn condition within two weeks of purchase and accompanied by a sales receipt.

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Or, you may take your return to any of our retail stores in the U.S. If you have any questions, please contact Customer Service at 800 643 5773.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.